Service Operations
OUNO Service provides large-scale repair, refurbishment, and technical support operations.
50,000 repairs per month · Multi-brand service network
Who We Are
What OUNO Does
Integrated – Scalable – Operational
Türkiye’s Integrated Technology Operations Ecosystem
Ouno delivers end-to-end technology operations — from global sourcing and importation to manufacturing, nationwide distribution, after-sales services and circular economy solutions.
550+
Employees
130K+
Production Capacity
20,000 m²
Dedicated Production Area
Integrated – Scalable – Operational
360° Holistic Approach
One ecosystem. Complete operational control.
OUNO is a technology operations ecosystem managing the full lifecycle of consumer electronics and digital devices.
With its integrated infrastructure, OUNO brings importation, manufacturing, distribution, service and lifecycle management together in a single operational structure.
This integrated model creates a seamless operational experience for brands, retailers, telecom operators and technology partners.
Importation
- Smartphone
- Tablet
- Nish Products
- Accessories
- Modem
Logistics
- C-Type Bonded (freezone) Warehouse
- Handling
- Delivery
Manufacturing
- Smartphone, Tablets
- Ecosystem
- TV, EV, etc.
- Export
- Local Market
Distribution & Sales
- Operator Channel
- Tech. Retailers (KDR) & Online Channel
- Mass Merchandisers
- Mix Channel
- B2B
- Leasing
After-Sales
- Repair
- Refurbishment & BuyBack
- Spare Parts
- VMO
- MRC
WEEE Recycling
- Electronic Board Recycling
- Plastic Recycling
- Cable Recycling
- Electronic Waste Collection
We Invite You to Discover…
Integrated – Scalable – Operational
Access to Türkiye’s Technology Market
With its strong multi-channel distribution network, OUNO connects global technology brands to one of the region's most dynamic markets.
Operator Channels
Vodafone, Turkcell, Türk Telekom
Consumer Electronics Retail
MediaMarkt, Teknosa, Vatan
Mass Market Retail
A101, BİM, Migros, Carrefour
From operators' flagship stores to chain stores and online marketplaces, OUNO brings technology products to every channel in Türkiye.
Operator & Mix Channel
The operator channel provides centralized, contract-based product distribution through telecom operator retail networks across Türkiye.
850
Stores
Direct access to the nationwide operator retail network.
1185
Stores
Direct access to the nationwide operator retail network.
750
Stores
Direct access to the nationwide operator retail network.
3,000+
Active Dealers
Multi-channel reach through a mixed-channel dealer network.
Supply
Product supply and stock readiness are managed by OUNO.
D2C Order Management
Orders placed by our customers through the website are managed centrally.
Logistics
Orders are distributed nationwide with speed and control.
Call Center
Customer communication and operational support are centrally handled.
After-Sales
After-sales services are executed by OUNO Service.
Logistics
Integrated logistics and supply chain infrastructure enables efficient distribution across Türkiye.
40,000 m² covered area · 2,000 m² Type C bonded warehouse